What is Alloeh?

Alloeh is an online skincare platform offering premium, science-backed, and sensitive-skin-friendly skincare products curated for the GCC region.

Are your products authentic?

Yes! We work directly with brands and authorized distributors to ensure authenticity and quality.

Do you ship outside Kuwait?

Currently, we only ship within Kuwait, but we aim to expand our delivery services to other countries in the region in the future.

Can I return a product?

Yes, you can return a product if it’s unused and in its original condition within 14 days of purchase for general items, or within 24 hours for skincare products that come into direct contact with the skin, such as creams, serums, and cleansers.
We strive to make your shopping experience with Alloeh simple and transparent — our return policy is designed to be fair, clear, and reassuring.

How can I contact customer service?

You can easily reach the Alloeh customer service team through the following channels:
WhatsApp: +965 99214042
Instagram: @Alloehskin
We’re always happy to assist you with any inquiries or support requests and aim to respond as quickly as possible.